Managed services Amy Dane
bunker’s Managed Services delivers your organisation a complete IT service
This enables you to move up the value chain and focus on your core business without having to worry about IT technical issues. When your business lets our market leading IT support team take the strain, this enables you to benefit from the latest productivity enhancing technology,improving your organisational efficiency.
We will take end to end responsibility for your IT – supporting, resolving, managing third party suppliers, and keeping you informed through a tried and tested governance process.
All for a single and inclusive monthly service charge covering all your day to day IT support needs, and with a fully comprehensive project rate card for those one off bigger projects that occur from time to time, enabling you to plan ahead ensuring you maximize the value from your IT investment.
Keep technology up to date
Access to a range of skills and experience
Reduce IT Expenditure
“Managed Services reduce the recurring in-house IT costs by 30-40% and bring about 50-60% increase in efficiency”
Markets & Markets forecast report – 2019
WHAT YOU GET
Your assigned customer management team will ensure the effective management of your IT infrastructure together with consistent and timely delivery of quality IT support.
All our staff are highly technically trained, but service excellence is their primary dedication.
At the heart of all our support services is a 24/7 Service Desk. We will respond to technical issues irrespective of the time of day.
Dedicated onsite engineers or drop in clinic visits is a key part of our service offering customised to your needs.
Keeping a watchful eye on your critical services ensuring issues are identified and rectified before impacting your business.
Our integrated management system provides complete visibility, driving effective resolution and route cause analysis.
Transparent monthly reporting delivers comprehensive status and meaningful trend analysis.
A strategic document to assist with identifying projects that will enable your business to achieve strategic objectives.
INITIATION & SETUP
Attention to detail from the outset ensures we make a great start with our market leading due diligence and onboarding processes.
"bunker has helped MDUK achieve our goals by making the most of our IT systems. They are always friendly and on hand to help whenever we need them"
MUSCULAR DYSTROPHY UK
BUNKER MANAGED SERVICES MODEL
Gain the benefits of an IT executive without the cost.
• RISK ANALYSIS & BUSINESS IMPACT • BUDGETING • RESEARCH & TRENDS
• VENDOR MANAGEMENT • PROJECT MANAGEMENT & PLANNING
Sound infrastructure promotes a stable, reliable network with maximum recoverability.